Everyone staying healthy and happy is our top priority, from guests to staff, this is what we do to keep you safe:
➔ Regular temperature checks for staff and guests.
➔ Regularly sanitized high-traffic areas.
➔ Contactless check-in and check-out.
➔ Staff are required to regularly wash hands and disinfect their things and working area.
➔ Linens disinfected between guests.
➔ Hand sanitizer stations around the property: at the front desk and at all exits.
➔ Front-of-the-house and back-of-the-house signage to promote health and hygiene
➔ Complimentary masks.
➔ Enhanced cleaning procedures in all guestrooms, public, and high-touch areas, such as cleaning door handles hourly.
➔ Touchless technology possible at the front desk, onsite restaurant and bar as well.
➔ Physical distancing of guests and employees with methods such as reducing restaurant and bar occupancy, spacing out staff at the front desk and bar.
➔ Paid stay-at-home policy for staff with symptoms.
Even though we weren’t sure if we would have any guests and if there was any point to opening the pool this season, we have decided to do it anyway! Hopefully everything will be ready for July 1st, so we can give you the best experience possible, so you can have cool poolside photos from your vacation, and a place to escape the heat in Zagreb! See you soon by the pool! :)
Since we had guests who had to spend quarantine in Swanky, guests who didn’t have a place to go to after the earthquake, digital nomads who like staying longer and working from Swanky, we decided now is a good time to start offering a long term stay price for all of those who want to stay longer. To make sure you respect the deal, the prices are non-refundable (so if you book a month and want to leave after a week, there is no refund). If you want to book this deal contact our reception staff directly at: firstname.lastname@example.org , and if you want to check out the rooms before that just go to our ROOM GALLERY and take a tour.
Our 24 hour reception working hours have had to change for now unfortunately, since we don’t have the need to work 24/7. As soon as things return to normal and people start travelling more often and we have more guests, we will go back to that.
NEW RECEPTION WORKING HOURS
9:00 - 22:00 h
*Please make sure to contact the reception in case you are arriving or leaving outside working hours so we can arrange everything in time.